Training & Support
On-site Installation. 24/7/365 Support.
Henderson Technology’s UK-based support team operates directly from our own headquarters, ensuring personalised assistance. Our dedicated team are always available to help our existing retailers optimise their store operations. Alongside providing expert guidance and troubleshooting technical issues, we also offer comprehensive training on our EPOS (Electronic Point of Sale) systems.
The training team ensures that retailers and their staff are fully equipped to use the latest features and tools, enhancing both operational efficiency and customer experience. By delivering hands-on support and tailored advice, we help retailers streamline processes, maximise store performance, and stay competitive in a fast-paced retail environment.
How it works
EDGEPoS in four simple steps
Our focus is to seamlessly integrate EDGEPoS with your existing store environment.
Discovery
Our EPoS experts will work with you to to find out what problems you are looking to fix, and which EDGEPoS products would benefit your business.
Installation & set up
Our installation team will then install the necessary hardware across your site(s), integrating any existing back office apps or software.
Staff onboarding
Our integration team will then train your staff on how to use the new system, working with real life examples, specific to your business.
Ongoing support
EDGEPoS is sold as a service, not a one off product. We’re here to provide you with support, ongoing software updates and implement your feedback.
Book a Discovery Call with our EPOS Experts
Ready? Let’s get started.
EDGEPoS is available as a monthly software fee, taking out the initial outlay cost of investing in new Software. It is quoted per lane, per month.